Refund policy

All sales are final. There are no exchanges or refunds once the order has left our studio.

Each order is carefully inspected and packaged before shipment to ensure your products arrive in perfect condition.

Issue with your order?

Should we make a mistake, simply contact us at parpopymtl@gmail.com within 7 days of receiving your order, including a photo of the item in question and your proof of purchase, so we can quickly resolve the situation.

Shipping Liability

Par Popy cannot be held responsible for damages, losses or delays caused by Canada Post or any other carrier once the package has been handed over to the carrier. We invite you to contact Canada Post directly for any delivery-related dispute.